Voice over Internet Protocol (sometimes called “internet telephony”) allows users to make phone calls over the internet. This has many advantages over traditional phone plans. This technology’s popularity has soared recently, but many people still don’t understand VoIP. Today, we’ll break down:

  • How VoIP Works
  • Pros & Cons of VoIP
  • Types of VoIP Available

By the end, you’ll not only know the ins and outs of this exciting technology, you’ll know if it’s right for you (or your business). Let’s get started.

How VoIP Phones Works

VoIP refers to the software and hardware necessary to transmit voice data over an internet connection. It accomplishes this by packaging voice data in IP packets (rather than the traditional circuit transmission method).

What are the Advantages of VOIP?

The most obvious advantage of a VOIP is the savings it provides. Many people don’t have unlimited data plans. Plans often charge an exorbitant fee for calls. With a VOIP, calls become like emails: pretty much free. Once you’ve paid your internet bill, you’re home free.

This makes a VoIP an excellent choice for businesses trying to cut overhead. Another set of people who love this technology are people who regularly make international calls. Voice over internet technology has cut many people’s communication expenses by as much as 90%.

Potential Disadvantages

Some users might find certain aspects of voice over internet protocol disagreeable. As a young technology, VOIP programs are still “finding their footing”, so to speak. Although packet loss is increasingly rare, certain VoI applications still lack the reliability certain phone users require.

Here are a few potential voice over internet drawbacks that might keep you from making a full transition to a VoIP:

  • Emergency calls–VoIP has to be programmed properly to call the right emergency services in your area.
  • Other Phone Services–Many security systems, tv services, and other technology still requires a working phone line to function properly
  • Security–Depending on your individual network settings and applicable firewalls, internet-based phonecalls may not be as secure as those you make over a telephone line.

The Future of VoIP

Although it’s a relatively new technology, there are already countless forms of VoIP. Some of these products are sold as standalone applications, but others now come bundled with major web browsers. A form of VoI technology is even included with GMail.

Developers continue to work on the security, clarity, and quality of internet phone calls. Some of these changes, while worthwhile, may increase the cost of certain VoIP applications and services.

As VoIP becomes increasingly linked with the Internet of Things (the vast array of internet-ready appliances, devices, and even vehicles), users can expect an increasingly integrated and organized experience. This may some day simplify repairs, customer service and satisfaction, and even product development.

Clearly, VoIP is a form of telephony that’s here to stay. Between the savings it provides, the newfound convenience of international calling, and many other benefits, it’s understandable why so many businesses have chosen to adopt VoIP. We hope that you enjoyed learning about this new technology that’s changing the face of communications and collaborations worldwide.